Shipping policy

Shipping Policy

We take pride in carefully producing and delivering every order. Because our products are made to order, please review the shipping information below.

Production & Handling Time

All items are custom-made. Please allow 2–5 business days for production before your order is shipped.

Production times may be slightly extended during peak seasons, holidays, or high order volumes.

Estimated Delivery Times

United States: 3–5 business days
Canada: 3–5 business days
International: 10–20 business days

Delivery estimates begin once your order has shipped.

Order Tracking

You will receive a shipping confirmation email with tracking information once your order leaves our facility.

Tracking updates may take 2–5 days to appear.

Shipping Fees

Shipping costs are calculated at checkout based on destination and order size.

We occasionally offer free shipping promotions.

Partial Shipments

Orders with multiple items may ship separately to ensure faster delivery.

Address Responsibility

Please double-check your shipping address before completing your purchase.

We are not responsible for packages delivered to incorrectly entered addresses.

Shipping Delays

While we strive for timely delivery, delays may occur due to circumstances beyond our control, including:

• carrier delays

• weather disruptions

• customs inspections

• peak seasonal demand

We appreciate your understanding.

Lost or Missing Packages

If tracking shows your package has been delivered but you cannot locate it, please contact the shipping carrier first.

If you need further assistance, our support team will gladly help.

Contact Us

For shipping questions or assistance, please contact:

Email: dawn@anthonydownsv.store

We’re here to ensure your order arrives safely.